Privacy Policy

Robin Van Auken will not sell, exchange, transfer, or give your information to any third party for any reason whatsoever.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or courses, respond to a survey, or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter the information including: your name, e-mail address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience – Your information helps us to better respond to your individual needs.
  • To improve our website – We continually strive to improve our website based on the feedback we receive from you.
  • To improve customer service – Your information helps us to more effectively respond to your requests.
  • To process transactions – Your information will not be sold, exchanged, transferred, or given to any third party for any reason whatsoever.
  • To send periodic emails – The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each newsletter.

How do we protect your information?

If we sell items, we implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. All supplied sensitive/credit card information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Protection Act Compliance.

We have taken the necessary steps to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens’ Online Privacy Protection Act Compliance.

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent.

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy.

If we decide to change our privacy policy, we will post those changes on this page, and/or send you an email notifying you of any changes.

Contact Us

If you have any questions regarding this privacy policy you may contact us.

Web Site Terms and Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Robin Van Auken’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials;
  • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • attempt to decompile or reverse engineer any software contained on Robin Van Auken’s web site;
  • remove any copyright or other proprietary notations from the materials; or
  • transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Robin Van Auken at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on Robin Van Auken’s web site are provided “as is.” Robin Van Auken makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Robin Van Auken does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Robin Van Auken or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Robin Van Auken’s Internet site, even if Robin Van Auken or a Robin Van Auken authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Robin Van Auken’s web site could include technical, typographical, or photographic errors. Robin Van Auken does not warrant that any of the materials on its web site are accurate, complete, or current. Robin Van Auken may make changes to the materials contained on its web site at any time without notice. Robin Van Auken does not, however, make any commitment to update the materials.

6. Links

Robin Van Auken has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Robin Van Auken of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

Robin Van Auken may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Robin Van Auken’s web site shall be governed by the laws of the State of Pennsylvania without regard to its conflict of law provisions.

9. Affiliate Links and Advertising

The Federal Trade Commission (FTC) guidelines regarding endorsements and testimonials is set in place in order to protect the public from any intentionally errant or misleading advertising that has been paid for by a group or company.  This website is a source of income and may incorporate testimonials and endorsements. See details below for more information:

  • The content of this website is a source of income and therefore may be used to promote products, services, or other businesses.
  • I promote products/services/businesses that I trust and think will help readers.
  • Products provided to me by advertising partners for my review are given to me free of charge with no cost to me. This does not ensure a positive review of the product in any way.
  • I will always provide my true opinion about any product or service with or without partnership or compensation.  
  • Mentions of associated products/services/businesses within the content of this site may or may not be noted as an affiliate in every reference.
  • I am a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com

Disclosure

This website is a sponsored blog created or supported by a company, organization or group of organizations. For questions about this blog, please contact  Robin Van Auken (Robin at Robin Van Auken Dot com).

This blog does not accept any form of paid insertions. We write for our own purposes. However, we may be influenced by our background, occupation, religion, political affiliation or experience.

This blog abides by word of mouth marketing standards. We believe in honesty of relationship, opinion and identity. The compensation received may influence the advertising content, topics or posts made in this blog. That content, advertising space or post will be clearly identified as paid or sponsored content.

The views and opinions expressed on this blog are purely the blog owners. If we claim or appear to be experts on a certain topic or product or service area, we will only endorse products or services that we believe, based on our expertise, are worthy of such endorsement. Any product claim, statistic, quote or other representation about a product or service should be verified with the manufacturer or provider.

This blog does not contain any content which might present a conflict of interest.

General Terms and Conditions applicable to Use of a Web Site.

Additional Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
We will only retain personal information as long as necessary for the fulfillment of those purposes.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Privacy Policy Addendum 24 May 2018

It is Robin Van Auken’s policy to respect your privacy regarding any information I may collect from you or which you may provide to us, in the circumstances set out below. Accordingly, I have developed this privacy policy in order for you to understand how I collect, use, communicate, disclose, safeguard and otherwise make use of your personally identifiable information (“Personal Data”).

I will only collect and use your Personal Data where:

–  I have lawful grounds to do so, including to comply with my legal obligations;

– I are performing a contract with you for my services; and

– I have legitimate interests in using your Personal Data and your interests and fundamental rights do not override those interests.

For the purposes of the EU General Data Protection Regulation ((EU) 2016/679) (“GDPR”), I, Robin Van Auken, is the “data controller”. If you have any questions about this policy or about how I use your Personal Data, please contact me via my contact details at the end of this policy.

This policy is effective as of 11 May 2018. I review my privacy practices on an ongoing basis, and as such I may change this privacy policy from time to time. Please check this page frequently to ensure you are familiar with its current content.

  1. Personal Data I collect via my website RobinVanAuken.com (the “Website”)

Personal Data that you provide to me

I only collect Personal Data where you choose to interact with me on the Website in the following ways:

When you sign-up to receive free content, including eBooks, news and offers, I may receive

  • Your Name
  • Email address

When you purchase a book directly from me, I may receive:

  • Your Name
  • Email address
  • Phone number
  • Any Personal Data which you provide to me in the free text box of the form
  • Payment method choice (payment details are held by my payment processor, not me)

When you complete the podcast request form, I may receive:

  • Name
  • Email address
  • Phone/Skype number
  • Any Personal Data which you provide to me in the text box of the form

Data that I collect automatically

I automatically collect certain information when you visit my Website – such as the type of browser and operating system you are using, and the domain name of your Internet service provider. I do not link this information with any Personal Data.

I may also collect data automatically through my use of cookies on the Website. Please see  the Cookie Policy at the end of this page to find out about the types of cookies I set and why, and how you can adjust your settings to disable cookies.

  1. Use of your Personal Data

I will only use your Personal Data when the law allows me to. Most commonly, I use your Personal Data to:

–  process and manage your use of my website;

–  respond to your questions, comments and requests;

–  where you have opted-in to receive marketing from us, deliver communications that are relevant to your preferences / may be of interest to you;

–  improve my services and Website through analysis of information.

  1. Sharing of your Personal Data

I take your privacy seriously and will not share your Personal Data with others, except as permitted by applicable law or as set out below:

I share Personal Data as necessary with third parties who provide services or functions on my behalf and who require the information to provide those specific services to us. These third parties may include social media advertising platforms such as Facebook and Google Adwords for the purpose of custom audience generation and the development of targeting criteria for other audiences. Please note that I have appropriate data privacy safeguards in place with third parties with whom I share Personal Data as described above and who are providing services or functions on my behalf.

  1. Keeping your Personal Data secure

I have implemented security policies and technical measures to safeguard the Personal Data I collect. I maintain physical, electronic and procedural safeguards that comply with applicable law, including the GDPR, to safeguard Personal Data from accidental loss, destruction or damage and unauthorized access, use and disclosure.

  1. Retention periods for use of your Personal Data

I will use and store your Personal Data only for as long as necessary, bearing in mind the uses of your Personal Data as described in this privacy policy and otherwise as communicated to you. I review the Personal Data I hold at regular intervals and delete permanently or anonymize any Personal Data which is no longer necessary.

  1. Children

This Website and my services are aimed at adults, and I do not knowingly collect any Personal Data relating to children aged under 15 years old. If you are under the age of 15, please do not provide me with any of your Personal Data, including your email address.

  1. Access to and control over your Personal Data

You have legal rights under applicable law in relation to your Personal Data. You can ask the following questions, or take the following actions, at any time by contacting me via email [Robin@RobinVanAuken.com] or via my postal address:

–  see what Personal Data I hold about you (if any), including why I are holding it and who it could be disclosed to;

–  ask me to change/correct your Personal Data;

–  ask me to delete your Personal Data;

–  object to the processing of your Personal Data;

–  ask me to restrict the processing of your Personal Data;

–  withdraw any consents you have given me to the processing of your Personal Data; and

–  express any concerns you have about third parties’ use of your Personal Data.

  1. Change of purpose

I will only use your Personal Data for the purposes for which I collected it, unless I reasonably consider that I need to use it for another reason and that reason is compatible with the original purpose. If you wish to have an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If I need to use your Personal Data for an unrelated purpose, I will notify you and I will explain the legal basis which allows me to do so.

Cookies Policy

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience.

This page describes what information they gather, how I use it and why I sometimes need to store these cookies. I will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

I use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this).

Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the site. It is recommended that you do not disable cookies.

The Cookies I Set

This site offers opt-in newsletter and email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

In some special cases I also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping me to understand how you use the site and ways that I can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so I can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that I can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps me to understand how I can improve the site for you.

From time to time I test new features and make subtle changes to the way that the site is delivered. When I am still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring I understand which optimizations my users appreciate the most.

In some cases, I may provide you with custom content based on what you tell me about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow me to provide you with content that I feel may be of interest to you.

I also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, LinkedIn, Google Plus, Pinterest, will set cookies through my site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on my site. If you are still looking for more information you can contact me through one of my preferred contact methods.

Contact Me

Robin Van Auken

Robin@RobinVanAuken.com

589 Sylvan Dell Park Road
S. Williamsport, PA 17702